Effective Date: November 26, 2024
Thank you for shopping with cddesign.us. We value your satisfaction and strive to provide the best digital products for your needs. Due to the nature of digital goods, please carefully review our refund policy below.
1. No Refunds on Digital Products
All sales are final. As our products are digital and delivered instantly upon purchase, we are unable to process refunds or exchanges. Once you have access to the files, the sale is considered complete.
2. Exceptions
We will provide a replacement or alternative solution if:
- The product files are corrupted or incomplete.
- You experience technical issues that prevent access to the purchased product.
Please contact us within 7 days of purchase to report any issues.
3. How to Request Support
If you encounter any problems with your order, reach out to us at:
- Email: [email protected]
- Website: cddesign.us
Include your order number and details of the issue to help us resolve it quickly.
4. Unauthorized Use or Distribution
Our products are for personal or commercial use as outlined in our terms of service. Any unauthorized sharing, reselling, or distribution of the purchased files voids eligibility for any assistance or replacement.
5. Changes to Refund Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date.
6. Contact Us
For any additional questions or clarifications, feel free to contact us at:
- Email: [email protected]
- Website: cddesign.us