Refund and Returns Policy

Last updated: November 26, 2024

Thank you for shopping at cddesign.us. We strive to provide high-quality digital products and services. However, we understand that situations may arise where you need assistance or resolution regarding your purchase.

Refunds

Due to the nature of digital products, all sales are final. Refunds are not provided once the template files have been downloaded or accessed.

If you encounter issues such as:

• Corrupted files
• Incorrect product delivery
• Inability to access the product

Please contact us at [email protected] within 14 days of your purchase. We will work with you to resolve the issue, ensuring your satisfaction with our product.

Exchanges

We do not offer exchanges for digital products. Please double-check your selection before completing your purchase.

Exceptions

If exceptional circumstances arise, such as an accidental duplicate purchase, please reach out to us. We reserve the right to make refunds or adjustments at our discretion.

How to Request Assistance

If you need help with a purchase or product:

1. Email us at [email protected].
2. Include your order number and a description of the issue.
3. Attach screenshots or relevant files (if applicable).

Contact Us

If you have any questions about this Refund and Returns Policy, feel free to contact us:

Email: [email protected]